PRIVACY POLICY
Last Updated: July 14, 2026
Effective Date: July 14, 2026
This Privacy Policy governs the data processing practices of the Pecy Team (referred to as "we", "us", or "our") regarding the mobile application Pecy (the "App" or "Service") and our official website pecy.life.
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information, as well as the rights you have regarding your data. We act as the Data Controller under applicable global data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the Google Play Developer Distribution Agreement.
IMPORTANT NOTICE (AGE RESTRICTION): Pecy is strictly prohibited for anyone under the age of 18 (or the legal age of majority in your jurisdiction). The Service is designed exclusively for a mature audience. By downloading, registering, or continuing to use the Service, you confirm that you meet this age requirement. If you do not agree with any part of this policy, please immediately cease using our services and uninstall the App.
1. Information We Collect
To provide you with stable, secure real-time audio/video and social interaction services, we collect the following types of personal information when you use our Service:
A. Information You Voluntarily Provide
- Registration and Profile Data: When you register or create an account, we collect your nickname, email address, linked phone number, gender, date of birth, age, and your profile picture. If you sign in using a third-party account (such as Google or Apple), we will obtain basic profile information shared by those platforms, subject to your authorization.
- User-Generated Content (UGC): When you use our instant messaging, audio/video calls, or other interactive features, we process the text messages, voice notes, pictures, videos, and live stream data that you actively send and post.
- Transaction and Payment Records: When you purchase subscriptions or virtual items in the App, transactions are processed by external payment processors (such as the Google Play Billing System). We only collect transaction IDs, order timestamps, purchased item SKUs, and localized currencies. We never collect or store your payment card passwords or full credit card numbers.
B. Automatically Collected Information
- Device and Technical Data: When you run the App, we automatically collect your device model, operating system version, system language, time zone, network type, and unique device identifiers (such as GAID, AAID, IDFV, etc.).
- Approximate Location: To recommend localized content, we estimate your approximate geographic area (only down to country or city level) based on your network IP address. We do not collect your precise GPS coordinates.
2. Device Permissions
To enable core features, the App may request the following system permissions. These permissions are accessed only when you use the corresponding feature and grant explicit authorization. You can revoke these permissions at any time through your device settings:
- Camera Permission: Used to support video calls, live streaming, capturing profile pictures, and dynamic posts.
- Microphone Permission: Used to support voice and video calls, sending voice messages, and capturing audio during live streams.
- Storage/Photos Permission: Allows you to select and upload profile pictures or multimedia files saved on your mobile device.
- Notifications Permission: Used to deliver incoming call alerts, new message reminders, and account security notifications.
- Network State Permission: Used to monitor connectivity quality (such as switching between Wi-Fi and cellular networks) to dynamically optimize call resolution and smoothness.
3. How We Use Your Information
We process your personal information strictly for the following lawful and legitimate purposes:
- To Provide and Maintain Services: To help you create and manage your account, support real-time audio/video calls and text chats, process billing payments, and ensure normal operational performance.
- To Optimize and Improve Products: To diagnose system crashes, analyze performance bottlenecks, and perform anonymized statistical analysis to introduce new features.
- To Maintain Platform Security and Prevent Fraud: To monitor and identify malicious registrations, multi-account abuse, fraudulent transactions, hacking, and other violations, ensuring a safe and authentic community environment.
- To Comply with Legal Obligations: To retain mandatory tax and financial records, and assist in investigations as legally requested by regulatory or law enforcement authorities.
4. How We Share Your Information
We prioritize your privacy and handle your data with the utmost responsibility. We do not engage in unauthorized distribution of your data, and we share information strictly under the following general and standardized frameworks:
- Exceptions Without Prior Consent: We will not rent, sell, or disclose your personal information to third parties without your explicit consent, except as detailed and permitted in this Privacy Policy.
- Corporate Affiliates: We may share User Content and your personal information with our parent company, subsidiaries, or corporate affiliates to support, maintain, develop, and improve our services. All such entities are contractually mandated to respect your privacy choices and uphold the standards set in this policy.
- Third-Party Service Providers: We may share your information with trusted third-party service providers and integrate industry-standard software development kits (SDKs) to help us deliver, analyze, and improve our services (such as for real-time audio/video transmission, analytics, attribution, and crash reporting) under strict confidentiality agreements.
- Aggregate or Anonymous Information: We may compile, generate, and share aggregated, non-personally identifiable metrics with third parties, including industry partners, investors, or advertisers, for research, product optimization, and statistical analysis.
- Anonymized Data: We reserve the right to share completely anonymized and de-identified datasets with other parties for statistical or business intelligence purposes.
- User-Chosen Sharing: Any information, media files, or communication logs that you voluntarily disclose or broadcast within the App becomes public information and may be saved, screenshotted, or re-shared by other recipients. Please be aware that even after you remove content from your profile, digital copies may still remain in system caches, archived directories, or on the devices of other users.
- Legal and Safety Disclosures: We may disclose specific data if required to do so by applicable laws, court orders, valid government subpoenas, or when we believe in good faith that such action is necessary to safeguard the life, safety, or legal rights of our users or the platform.
5. Data Storage and Retention
We retain your personal information only for as long as necessary to provide our services. Retention parameters include whether your account is active, whether we have ongoing contractual obligations, or mandatory retention periods under applicable legal, tax, or auditing regulations (typically 5 to 7 years for transaction and tax records).
When the retention period expires, we will permanently delete or irreversibly anonymize your personal information.
6. Account and Data Deletion
To ensure strict compliance with Google Play’s account deletion policy, we provide a standard and convenient process.
You may delete your account and associated data at any time directly through the app's settings menu, or by sending a verified request from your registered email address to:
Upon receipt of your verified request, our technical support team will securely and permanently delete or anonymize your complete user account profile, interaction data, and uploaded files within 30 days.
7. Children's Privacy and Child Safety Enforcement
Our Service is strictly restricted to individuals aged 18 and older, and we maintain a rigorous policy regarding minor privacy and child safety.
- Prohibition of Minors: We do not knowingly target, market, or collect personal information from minors under the age of 18. If we discover that an underage user has registered by falsifying their age, we will permanently block the associated device, terminate the account, and delete all related data within 24 hours.
- Zero Tolerance for CSAM/CSAE: We maintain an absolute zero-tolerance policy against the generation, dissemination, or promotion of Child Sexual Abuse Material (CSAM) and Child Sexual Exploitation and Abuse (CSAE). We utilize both automated filtering technologies and manual human moderation to monitor media uploads and chats. Any verified CSAM/CSAE content will be permanently removed and isolated within 24 hours. We will immediately report verified incidents of child exploitation to the National Center for Missing & Exploited Children (NCMEC) and appropriate global law enforcement agencies, supplying all necessary account and transactional records.
8. Your Rights
Depending on your region of residence (specifically under the EU GDPR, UK GDPR, or California's CCPA/CPRA), you possess several statutory rights regarding your personal data:
- Right of Access and Portability: Request confirmation of whether we are processing your data and obtain a structured, machine-readable copy of your stored records.
- Right to Rectification: Request correction of inaccurate, outdated, or incomplete profile details.
- Right to Erasure (The "Right to be Forgotten"): Request the total deletion of your personal data, subject to legal retention mandates.
- Right to Object and Restrict Processing: Object to data processing based on our legitimate interests or request that we restrict processing under specific conditions.
- Right to Non-Discrimination: We will never penalize, charge different rates, or degrade service quality because you exercised your privacy rights.
To exercise these rights, please contact our support team at service@pecy.life.
9. Data Security
We have implemented administrative, technical, and physical security safeguards (including HTTPS/TLS transport encryption, database replication, and role-based access controls) designed to protect your personal information against unauthorized access, loss, alteration, or disclosure. We recommend that you keep your account credentials secure and avoid sharing sensitive information in public chat forums.
10. Changes to this Policy
We may update this Privacy Policy from time to time. If we introduce material updates to our processing practices, we will post a prominent notice within the App interface (such as a pop-up or banner) or send you a notification. Your continued use of our services after updates become effective constitutes your acknowledgment of the revised Policy.
11. Contact Us
For questions, feedback, or data control requests regarding this Privacy Policy, please contact our Data Protection Team:
- Developer Team: Pecy Team
- Official Website: pecy.life
- Support & DPO Email: service@pecy.life